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A free year of Silver: free worldwide return shipping and free tag replacements while it’s active, on top of everything Bronze gives you (lifetime lost & found, 24/7 support). Activation takes about 30 seconds, and registering within the first year unlocks that free Silver year. After it ends you stay protected for life on free Bronze, keep Silver, or move up to Gold.

Yes. A tag follows you, not the item. Log in to your account, find the tag, and update the item description; the tag stays active for the lifetime of the item, so you can re-purpose it whenever your gear changes.

Every tag has a unique Tag ID#. When someone finds your lost item, they enter that ID# at return.me. No app, no QR scanning. They reach our recovery team, who coordinate the safe return, handle shipping logistics, and keep your personal details private throughout. ReturnMe coordinates the return; it does not search, and it is not a tracker.

There is no guarantee anything lost will be found, but the numbers are strong: an 80%+ overall recovery rate, and 80%+ of recovered items are back with their owners within 48 hours. Your tag stays active for the lifetime of the item, so even months later, if someone finds it, the recovery flow still works.

Yes. We operate in 150+ countries and the recovery service is available in 7+ languages, including English, French, Spanish, German, Japanese, and Chinese. Whoever finds your item, wherever they are, can reach us in a language they understand.

No. Every ReturnMe tag comes with Bronze membership free for life: lifetime lost & found and 24/7 worldwide recovery support in 150+ countries, with recovery coordination at no extra cost (standard return shipping fees may apply on Bronze). Silver and Gold are optional upgrades that add free return shipping and free tag replacements; Gold raises the free-shipping ceiling to $200 per return and adds priority handling and a dedicated agent. The core recovery always works, no subscription required.

Bronze is free for life and comes with every tag: lifetime lost & found, 24/7 worldwide recovery support, and a thank-you reward for the finder (standard return shipping fees may apply). Silver — free for a year when you activate — adds free worldwide return shipping up to $50, SMS recovery alerts, a larger finder reward, two free tag replacements a year, and 25% off extra tags. Gold adds everything in Silver, plus free shipping up to $200, a dedicated 24/7 agent, phone-call alerts, an even larger finder reward, five free tag replacements a year, and 35% off extra tags. There is always a thank-you reward for the finder, and recovery itself always works on free Bronze. Current pricing is on the membership page.

Shipping is free on any order over $50. Tags start at $8.99, so a small multi-tag pack or a Family Pack clears the threshold easily. Below $50, standard shipping rates apply at checkout. (This is shipping for your tag order; return shipping when a lost item comes back is a separate membership benefit.)

It depends on your membership. On free Bronze, recovery is coordinated at no extra cost, but standard return shipping fees may apply. Silver covers free worldwide return shipping up to $50 per return, and Gold raises that ceiling to $200 per return with priority handling. The finder is never charged either way; there is no cost to the person who reports your item.

Every tag purchase is covered by a 60-day money-back guarantee. If you change your mind within 60 days, contact the recovery team for a refund. Luggage tags and key tags also carry a 5-year warranty, since they are made from durable metal.

Yes. We act as the trusted intermediary so your personal details stay protected: the finder messages us, we message you, and the two of you never need to exchange contact information. Your data is stored securely, encrypted in transit, and we never rent or sell your personal information. You stay in control of what you share.

Only its unique Tag ID#, the return.me address, and our toll-free recovery number. Your name, address, phone, and email are never printed on the tag. A finder sees just the ID# and how to reach ReturnMe, which is all they need to start the return.

No. The finder reports the item to us and we coordinate the return from there; your contact details are never shared with them. The finder and owner details are kept separate at all times, so neither side has to hand over personal information to a stranger.

A tag for everything you carry: durable metal luggage tags and key tags, slim adhesive stickers for phones and laptops, and a bone-shaped pet tag, plus value packs that mix a few. Tags start at $8.99, and shipping is free on orders over $50. Shop all tags →

Match the tag to the item: metal luggage and key tags stand up to travel, slim adhesive stickers suit phones, tablets, and laptops, and the bone tag clips to a pet collar. Not sure? A Family Pack mixes a few so you can protect everything at once. Browse the tags →

Yes. Multi-tag and Family Packs cost less per tag and clear the free-shipping threshold, and Silver and Gold members get 25% to 35% off every extra tag. A tag makes an easy gift for travelers, students, and new pet owners. See the packs →