Voucher FAQ

Voucher FAQ  
 

1. How do I redeem my voucher?

2. My voucher code is not working
3. Can I combine vouchers together?
4. How long does shipping take?
5. What can I purchase with my voucher?
6. How do you attach tags to your cell phone?
7. Can the voucher be used towards anything on their website including their variety packs?
8. Can each tag be activated to different people or must they be all activated under one persons name?
9. Is there a monthly or yearly fee for this?
10. Why don’t I just make my own labels?

1. How do I redeem my voucher?
Your voucher entitles you to a credit for ALL ReturnMe products

In order to take advantage of your voucher:
1. Simply select any combination of recovery products and proceed to checkout. 
2. Once you checkout you will be prompted to create your ReturnMe account. You will then be able to enter your voucher code  and click the REDEEM button to redeem your discount value. (Please make sure to enter the voucher or redeem code exactly how it’s printed on your voucher coupon.)
3. Proceed and complete your order. If your balance is $0.00 you will pay nothing, if your amount is more you will be prompted to pay the balance.

 


2. My voucher code is not working
When entering your voucher code make sure it is spelled exactly as stated on your voucher sheet. If there is a dash (-) make sure that it is included. If you are still experiencing problems please email us with your voucher code and we will have someone resolve it for you.


3. Can I combine vouchers together?

Vouchers cannot be combined with any other vouchers or specials. You may only use 1 voucher per order.


4. How long does shipping take?
Orders are shipped from Montreal, Canada via standard post within 48 hours of placing your order. For orders being shipped in Canada expect 6-8 business days. For orders being shipped in the USA expect 8-10 business days. For orders being shipped International expect 18 - 24 business days. If you need your ReturnMe tags sooner we can provide different paid shipping options such as UPS or Fedex, contact us for more information.


5. What can I purchase with my voucher?
Your voucher entitles you to a credit equal to the amount of your voucher for ANY of the ReturnMe Lost & Found products features here. You can select any tags and add them to your account, when you checkout and enter your voucher code you will see your credit for that amount. If there is no balance you don't pay anything, if there is a balance you simply pay the balance.


6. How do you attach tags to your cell phone?
Cell phone, laptop, Bluetooth, Camera and similar tags are made of laminated vinyl adhesive. Simply apply them to your item as you would any sticker.


7. Can the voucher be used towards anything on their website including their variety packs?
Yes, you can use your voucher on most products found on www.Return.Me 


8. Can each tag be activated to different people or must they be all activated under one persons name?
Yes, each tag has it’s own unique ID number. Therefore each tag can be activated under a different account. For example, if you order a starter pack which contains 3 different tags, each tag can be activated and registered to 3 different people.


9. Is there a monthly or yearly fee for this?
All ReturnMe recovery products are purchased as a one time payment, there are no monthly or annual fees for as long as the tag is on your protected item. In the event your item is lost and found, ReturnMe will assist in the recovery of your item back to you at no charge from anywhere in the world. Pet tags are the only product which have a yearly fee.


10. Why don’t I just make my own labels? 

  • It works: Over 80% of ReturnMe identified items get returned within 48 hours.
  • Protects Your Investment: Our security tags virtually eliminate the risk of permanently losing your valuable items and therefore having to replace your lost items.
  • Confidential: With each security ID tag having a unique ID code, your personal or your company information stays confidential.
  • Affordable: Just one recovery of your lost item will pay for the entire service and more. For pennies a month your investment goes a long way in protecting your valuable items.
  • Productive: Avoid any productivity loss caused by losing your items. Save the time you would have lost in updating your lost contacts from your cell phone or your lost cards from your wallet.
  • Simple & Effective: Our security tags make it easy for finders to contact us. From contacting the finder all the way to arranging the return of your lost item, our simple and effective recovery service makes returning lost items simple and convenient.
  • Worldwide Protection: ReturnMe products and services are global. You can live in Montreal, lose something at the O'Hare airport in Chicago and have ReturnMe ship back your found item to your hotel in Paris.
  • Theft Deterrent: Statistics show that items that have some form of identification are less likely to be stolen. Our security tags’ unique ID code allows law enforcement agencies to identify you as the rightful owner of your stolen item.
  • Lifetime registration: When you use ReturnMe security tags to protect your items, they are protected for the life of the item. That means you’ve virtually eliminated the risk of losing your valuable items for as long as you use these items.